Matrix absence management dignity health3/14/2024 ![]() ![]() It is not always possible to predict the impact that an incident might have on an individual, or why. Ongoing monitoring of CIs ensures that resources are used effectively and appropriately. Post-incident evaluation can lead to positive learning outcomes for the future. Media and communication strategies should be based on openness and transparency, keeping in mind the particular needs of the investigation or operation. Particular attention should be paid to the needs of the victim, their family and the community. Processes should be in place to manage issues that may affect the quality of the police response before they affect public confidence. It is particularly important that small-scale CIs are identified early, as even these can have a long-term impact on community confidence if left unchecked. ![]() Management of a critical incident (CI) should start with early identification and notification. ![]()
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